Legal
Seller Agreement
Last updated: June 2026 · Draft pending legal review. Applies to all broker/dealer accounts.
1. Seller Eligibility
To list on Ticker & Tenure as a dealer, you must: (a) be at least 18 years of age; (b) have legal authority to sell the certificates you list; (c) complete Stripe Connect onboarding with valid business or personal identification; (d) agree to these Seller Terms in addition to the general Terms of Service.
2. Listing Accuracy
All listings must accurately represent the item. Required disclosures: physical condition (any tears, folds, foxing, repairs, stains); known provenance; any suspicion of non-authenticity; whether the certificate has been previously authenticated or graded. Omission of known defects is grounds for immediate suspension.
3. Authenticity Warranty
By listing a certificate, you warrant to the best of your professional knowledge that it is genuine. If a buyer obtains authentication that reveals a forgery, the seller is obligated to accept a return and provide a full refund. Repeated authenticity failures will result in permanent suspension.
4. Pricing & Fees
Sellers set their own prices. Ticker & Tenure charges a platform fee of 3% of the final sale price on completed transactions, deducted automatically from Stripe payouts. Payment processing fees (Stripe) are additional and billed by Stripe directly. Fees are subject to change with 30 days written notice.
5. Shipping Obligations
Sellers must ship sold items within 3 business days of payment confirmation. Items must be packaged appropriately for fragile historical documents (acid-free materials, rigid packaging, insurance for items over $500). Tracking information must be uploaded to the platform within 24 hours of shipment.
6. Return Policy
Buyers have 72 hours from confirmed delivery to raise a dispute. Sellers must accept returns for: (a) items materially different from description; (b) items arriving damaged due to inadequate packaging; (c) confirmed forgeries. Return shipping costs for legitimate claims are borne by the seller.
7. Escrow
Payments are held in escrow until buyer confirmation or 72-hour automatic release. Sellers may not access funds until escrow is released. For high-value sales requiring authentication, escrow period may be extended by mutual agreement.
8. Prohibited Listings
The following are strictly prohibited: known forgeries or reproductions; stolen items; items whose sale is restricted by law; certificates that constitute active securities under current law; duplicate listings for the same physical item.
9. Account Suspension & Appeals
Accounts may be suspended for: repeated buyer complaints; failure to ship; misrepresentation; non-responsiveness to buyer communications. Suspended sellers may appeal by contacting support@tickerandtenure.com within 14 days. Accounts permanently suspended for forgery cannot be reinstated.
10. Brand & Intellectual Property
Sellers retain ownership of their house name, curatorial content, and research articles published on the platform. Ticker & Tenure is granted a license to display this content as part of the marketplace. Sellers may not scrape, reproduce, or distribute other sellers' listings, research, or content.
11. Anti-Money Laundering
Ticker & Tenure reserves the right to request additional identification for high-value transactions (above $10,000) in compliance with applicable AML regulations. Sellers must cooperate with such requests. Accounts suspected of facilitating money laundering will be reported to appropriate authorities.